Agenda
Tuesday 9th February 2021, 11.30am - 1.00pm
- Welcome & Introductions
- TX - The next consideration in the evolution of CX
- The value and importance of data in CX
- Polling
- Breakout Rooms
- Feedback
- Roundtable - CX challenges and opportunities 2021
11:30am - 11:35am
11:35am - 11:50am
11:50am - 12:05pm
12:05am - 12:15pm
12:15pm - 12:40pm
12:40pm - 12:45pm
12:45pm - 1:00pm